12 April 2014
Private Charter 3 Nights
Chris and Caroline Jones
We have just returned from a magical and unique experience, thanks to yourselves. We sailed on the Glen Tarsan with the Chittenden Party – Jenny being my sister – with the Puffin Crew on a wonderful three night cruise.
Your service has been faultless, from start to finish, from boat, to crew, to office etc
The Glen Tarsan is delightful and I thank you for the comfort in the cabin, in the saloon, on deck and for all the little extras; the toiletries, the kinder eggs for the children, souvenir glasses for us all, the table always looking and being so inviting. All these, and more are greatly appreciated.
The Puffin Crew are a great team, all displaying great knowledge, kindness, friendliness and above all, professionalism. Sandy the Skipper was extremely informative and especially patient with our endless questions. We were given unlimited access to the bridge which was thoroughly appreciated. Ray the engineer too was very informative and we loved his sense of humour! Clare, the bo’sun was always on hand to help us with any query and busy with so many tasks. Andie the Chef was superb, a great sense of humour, always wanting to please and I marvel at her skill in producing all the delicious delights which we so enjoyed.
At all times we felt safe, with Sandy in the wheelhouse and with Ray and Clare especially when going onshore. We admired their multi-tasking, Skipper or Engineer one moment, hoovering and serving at table the next. We felt extremely lucky to have them looking after us so well.
To those in the office I thank you for your patience in dealing with odd queries but always pleasantly and kindly giving the answers. Thank you too for arranging Champagne for the last evening – greatly appreciated. Your service is outstanding and again I thank you for all information prior to our trip – it was really helpful. Your name is perfect, you really are Majestic and we thank you sincerely for our amazing voyage.
With very good wishes
Chris and Caroline (Jones